Paper Planes Smoke Shop

Ask anyone who shops at Paper Planes Smoke Shop and the first thing they mention is the people behind the counter. The word around Phoenix is that the customer service here is genuinely warm, with a couple of friendly guys who make you feel welcome the moment you walk in. One longtime regular has been coming for over a year and swears they carry just about anything you could want, plus a staff that treats you right every single time.

The glass is a real draw. Locals will tell you the pieces here are nice, and the selection of water pipes and glass pipes gets steady praise. They keep vapes, e-liquid and vape juice on hand, along with a solid wall of rolling papers and wraps that folks say is worth the trip.

Smoking accessories round things out, so it's the kind of place where you can grab the odds and ends you always forget. There's even quick, simple cell phone repair if you need it, which is a nice bonus most smoke shops don't offer. New ownership has clearly changed the mood for the better.

Someone who'd only reluctantly shopped the old spot came back recently and was pleasantly surprised by how kind the new crew turned out to be. A friendly heads-up if you're planning a visit: it's best to just stop in, since folks have had trouble reaching the shop by phone. For a well-regarded tobacco shop in Phoenix with good prices and a genuinely helpful team, Paper Planes has earned its spot on plenty of locals' regular rotation.