Finck Cigar Company
12923 Jones Maltsberger Rd, San Antonio, Texas, 78247
Why Choose Finck Cigar Company?
Customers consistently praise Finck Cigar Company's wide selection of quality cigars and smoking accessories paired with fair pricing. The knowledgeable, courteous staff and owner's hands-on approach to customer satisfaction make this a trusted San Antonio destination for both casual buyers and long-time enthusiasts.
About Finck Cigar Company
Finck Cigar Company has been a fixture for cigar buyers in San Antonio, Texas, and the word around town is that the selection here is hard to beat. People travel for it, literally: one customer flew in all the way from Tokyo with a shopping list of 100 cigars and walked out with everything on it, at prices that surprised even a well-traveled cigar smoker. That kind of story doesn't happen by accident. Locals will tell you the house cigars are a particular favorite, offering real quality without the markup you find at the boutique lounges.
The setup here runs more warehouse than lounge, and it's worth knowing that going in. You order at a desk, often straight from a catalog, and pick up your cigars at another counter. If you already know your ring gauges and wrapper preferences, this is efficient and the fair pricing makes it worth the trip. Folks who walk in wanting a full guided tasting experience with someone walking them through the humidor step by step have sometimes found the pace a little brisk, and a couple of younger customers have mentioned feeling like the staff hung back more than they'd have liked instead of stepping in to help.
Most regulars, though, describe the team as knowledgeable and friendly once you engage them with questions. Where Finck really earns its reputation is in how the ownership handles problems. More than one customer has described reaching out about a damaged box or an online order gone sideways and getting a direct, personal response from the owner himself, not a script. Refunds get issued, replacement boxes get shipped, and people who had a rocky start often end up saying they'll keep buying for life.
Online ordering has had its hiccups, with a few customers running into backorder surprises the website didn't flag, so if timing matters for a gift, a phone call ahead is a smart move. For walk-in cigar shopping in San Antonio, this is one of the most trusted names around, and the overall word is solidly positive.
Location
What Customers Say on Google
“Customers praise the wide assortment of cigars at fair prices, backed by friendly and knowledgeable staff ready to help find exactly what they need.”
“Long-time customers report consistent satisfaction with quality cigars and excellent customer service, including prompt attention to any issues that arise.”
“The shop's house cigars stand out for solid pricing and huge variety, making it a personal favorite among San Antonio smokers.”
Source: Google Reviews
Frequently Asked Questions About Finck Cigar Company
Finck Cigar Company offers a huge assortment of cigars, including both premium and machine-made options. The shop carries their own house-label cigars, like their well-regarded Nicaraguan-made lines and the Travis Club Senators, alongside a wide range of other brands. Customers traveling from as far as Japan have found everything on their lists here, and locals appreciate the variety that covers both everyday smokes and special-occasion cigars. If you're exploring pipe tobacco, you'll also find bulk and tinned selections along with a full range of tobacco pipes.
The team at Finck Cigar Company is known for being both courteous and knowledgeable. Staff members take the time to help customers navigate the shop's large inventory, if you're a longtime cigar enthusiast or trying something new. The San Antonio location has earned consistent praise for patient, informed service, customers report getting exactly the guidance they need to make confident purchases. If you're unsure which cigar or pipe tobacco suits your preferences, the staff can steer you in the right direction.
Finck Cigar Company gets regular positive feedback for fair pricing across its selection. Customers frequently mention finding quality cigars at prices that represent solid value, and the shop's house brands are especially noted for offering great smokes without breaking the bank. Whether you're stocking up on everyday cigars or exploring premium options, shoppers in San Antonio consistently report that the pricing here is competitive and reasonable.
Finck Cigar Company does offer delivery for customers who prefer to order remotely. The shop accepts credit and debit cards for payment. If you're placing an order, it's helpful to reach out directly to confirm availability, especially for specific brands or boxes, so you know exactly what to expect. For in-person visits, the San Antonio location is set up for convenient, quick stops with wheelchair-accessible facilities.
Finck Cigar Company produces its own house-label cigars, and they've built a loyal following over the years. Their Nicaraguan-made cigars receive particularly strong feedback, and lines like the Travis Club Senators have been customer favorites since the 1980s. These house brands are praised for delivering consistent quality at a solid price point, making them a go-to choice for regulars. If you're curious about the shop's own blends, the knowledgeable staff can walk you through the options.
Contact Details
- Phone
- +1 800-221-0638
- Address
- 12923 Jones Maltsberger Rd, San Antonio, Texas, 78247
How Finck Cigar Company Compares
in San Antonio
42 reviews on Google
Opening Hours
- Monday
- 8:30AM-5PM
- Tuesday
- 8:30AM-5PM
- Wednesday
- 8:30AM-5PM
- Thursday
- 8:30AM-5PM
- Friday
- 8:30AM-5PM
- Saturday
- Closed
- Sunday
- Closed
Business Details
- Service Options
- Delivery
- Payment Methods
- Credit cards, Debit cards
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Community Comments
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